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Welcome to the Award-Winning Knowledge Workers' Tool Room

"The most important thing for a manager to know about tools is that they are the bridge between work and working."

Peter F. Drucker

 Book Cover for Tools for Knowledge Workers

In 2016, The Knowledge Workers' Tool Room was honored by the Organization Development Network (ODN) when it received the ODN's  "Share the Wealth" award.  That honor is greatly appreciated, especially since the award honors the memory of Kathie Dannemiller, a notable in the field of Organization Development (OD).

The images below are tools for knowledge workers, especially OD, performance improvement, and management consultants.  They are frameworks for thinking about issues, concepts, ideas, problems, solutions and other matters encountered and dealt with in the workplace.  They shape thinking and they guide analysis.

The tools are primarily visual in nature.  Clicking on a thumbnail below reveals a larger image.  Clicking on the link below a thumbnail takes you to a one-page description of that tool.  Tool descriptions consist of the visual and a modest amount of text.  Most one-page tool descriptions contain links to longer pieces for those who want more information.  If you have any questions, feel free to use the Questions link below to send them to me.

NOTE:  All one-page tools are in PDF format.

New tools are added from time to time and you will always find them at the bottom of the display.  The latest tool added will be the last one displayed.

IMPORTANT  NOTICE:  You are welcome to a single copy of anything on this web site for your personal use. However, none of the material on this site may be reproduced or further distributed or posted elsewhere without the payment of a modest fee.  Compensation for materials on this site rests on what I call an "Honor System" and the honor on which it rests is yours.  For more, see Honor System.

NOTICE:  My book, Tools for Knowledge Workers, Vol 1, is now available on Kindle.  It is a collection of 12 visual thinking tools along with information explaining each tool and how to use it, including examples, and cases.  Chapter 1 presents each tool in a one-page format.  Chapters 2-13 discuss uses and applications of each tool.  You can access the book on Amazon by clicking on the book's cover image above. 
 
Acceptance Cycle

Change Acceptance Cycle
Self Directed vs Other Directed Matrix

Self-Directed vs Other-Directed Matrix
Goals Grid

The Goals Grid
Urgent vs Important Matrix

Urgent vs Important Matrix
Solution Engineering Process

The Solution Engineering Process
Employee Engagement

Employee Engagement
Consulting Competency Circle

Consulting Competency Circle
Seven Elements of Performance

Seven Elements of Performance
Organizational Elements

Organizational Analysis Model
Action Motivation Matrix

Action-Motivation Matrix
Three Problem Solving Approaches

Choose the Right Problem-Solving Approach
From Effort to Results Diagram

Linking Individual Effort with Organizational Results
Individual and Environmental Factors Affecting Performance

P = f (I...E...)
Six Major Theories of Motivation

Six Major Theories of Motivation
Diagram of an Organization's Rise Fall and Renewal

An Organization's Rise, Fall and Renewal
EL PASO Problem SolvingModel

The EL PASO Problem Solving Model
Bridging the Gap Graphic

Strategy: Definitions and Meaning
Three Kinds of Knowledge

Three Kinds of Knowledge
Force Field Analysis and Reinforcement Diagram

Force Field Analysis and Reinforcement Theory
Ben Franklin Decision Making Job Aid

Ben Franklin Decision-Making Job Aid
Stakeholder Scorecard

Stakeholder Scorecard
Problem Solving Bases

The Problem-Solving Bases
Strategy-Execution Matrix

Strategy-Execution Matrix
Performance Ecosystem Diagram

Performance Ecosystem
4D Followership Model

4D Followership Model
Sustainable Organization Model

The Sustainable Organization
Work and Work Control System Model

Work and Work Control System
Inside the Process Box Diagram

Inside the Process Box
Diagram of an Organization as A Recurring Cycle of Events

The Infinite Loop Model of Organizations
Shift to Knowledge Work Table
The Shift to Knowledge Work
GAP ACT Model

PCT 101: A Primer
Seven Secrets of Success Diagram

Seven Secrets of Shared Success
Performance Domains Diagram

Performance in Organizations
Performance Puzzle Diagram

The Need for an Organizational GPS
Diagram of Michael Porter's Five Forces

Michael Porter's Five Forces
STPModel

Situation-Targets-Plans
OAR Cycle
The OAR Planning-Action Model
Power Pyramid Diagram
The Power Pyramid
Mix of Work Diagram

The Mix of Work
Self Mmanaged Employee Diagram
The Self Managed Employee
Energy Equations Diagram
The Energy Equations
Performance Sweet Spot Diagram

Performance Sweet Spot
Organization Development Grid Diagram D
OD Practitioner Grid
GAP ACT Model
GAP-ACT Model
Goal Clarity Diagram

Goal Clarity
Strategic Decision Making Diagram

Strategic Decision Making
7 Skills of Knowledge Work Diagram

Seven Skills of Knowledge Work
Energy Investment Model

Employee Engagement Communities
Gartner Hype Cycle

Gartner Hype Cycle
SmartDraw Logo


A Toolmaker's Tool
Actions Outcomes Matrix
Actions Outcomes Matrix
Five Kinds of Gaps Diagram

Five Kinds of Gaps
Solution Path Diagram

Solution Path
Diagram of Factors Affecting Performance Alignment

Performance Alignment
Diagram of The System

The System
Model of A Natural Change Cycle

Natural Change Cycle
Model of the Managed Change Cycle

Managed Change Cycle
Model of A Positive Change Cycle

Positive Change Cycle
Types of CoPs Diagram

Types of CoPs
Successful Performance Triangle Diagram
Successful Performance Triangle

Seven Performance Hats Diagram

Seven Performance Hats
Diagram of Performance Engineering Framework

Performance Engineering Framework
Service Triangle Diagram

The Service Triangle
Perceptual Control Theory Five Box Model
Performance Control Model
Polarity Matrix Diagram

Polarity Matrix


Employee Contributions Inducements Diagram


Employee Contributions-Inducements Framework
Three Eras Diagram

Three Eras
People System Matrix

Quality of Performance
Stress and Performance Diagram

Stress & Performance
The Achievement Cycle Diagram

Achievement Cycle

4R Model

The 4R Model
Achievement Path Diagram

Achievement Path
Thirteen Stars Diagram

Thirteen Factors Affecting Job/Task Performance

Dimensions of Intervention Diagram
Four Dimensions of Intervention
Wallen Loop Diagram

The Wallen Loop
Model of Performer as Living Control System

Performer as LCS

Eight Elements of Achievement Diagram

Eight Elements
of Achievement
24 Problem Solving Tools

24 Problem-Solving Tools
Solution Quality Matrix

Solution Quality Matrix
Domains of Performance Diagram

Domains of Performance
Solution Engineering Four Step Model

4 Step Problem-Solving Model



SWOT PESTLE Diagram

SWOT/PESTLE

SWOT for Customers and Competitors Diagram

SWOT for Customers &
Competitors
   
 

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This page last updated on July 5, 2023