Competitive
Strategy |
Required
Skills & Resources |
Organizational
Elements |
Associated
Risks |
Overall Cost Leadership |
Sustained capital investment and access to
capital Process engineering skills
Intensive supervision of labor
Products designed for ease of manufacture
Low-cost distribution system |
Tight cost control Frequent, detailed
reports
Structured organization and responsibilities
Incentives based on meeting strict quantitative targets |
Technological change that nullifies past
investments or learning Low-cost learning by industry newcomers or followers through
imitation, or through their ability to invest in state-of-the-art facilities
Inability to see required product or marketing change because of the attention placed
on cost
Inflation in costs that narrow the firms ability to maintain enough of a price
differential to offset competitors brand images or other approaches to
differentiation |
Differentiation |
Strong marketing abilities Product
engineering
Creative flair
Strong capability in basic research
Corporate reputation for quality or technological leadership
Long tradition in the industry or unique combination of skills drawn from other
businesses
Strong cooperation from channels |
Strong coordination among functions in
R&D, product development, and marketing Subjective measurement and incentives
instead of quantitative measures
Amenities to attract highly skilled labor, scientists, or creative people |
The cost differential between low-cost
competitors and the differentiated firm becomes too great for differentiation to hold
brand loyalty. Buyers thus sacrifice some of the features, services, or image possessed by
the differentiated firm for large cost savings. Buyers need for the
differentiating factor falls. This can occur as buyers become more sophisticated.
Imitation narrows perceived differentiation, a common occurrence as industries mature. |
Focus |
Combination of the above policies directed at
the particular strategic target |
Combination of the above policies directed at
the particular strategic target |
The cost differential between broad-range
competitors and the focused firm widens to eliminate the cost advantages of serving a
narrow target or to offset the differentiation achieved by focus. The differences in
desired products or services between the strategic target and the market as a whole
narrows.
Competitors find submarkets within the strategic target and outfocus the focuser. |