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Strategy Is . . . Many Things
© Fred Nickols 2012
This is one of several occasional papers I first wrote about strategy and strategic planning when I was head of strategic planning and management services at Educational Testing Service. I wrote them back then as a way of clarifying my thinking and communicating my thoughts to others. I wrote this one to remind myself that strategy means so many things to so many people that it is difficult to have a meaningful conversation about strategy unless you define your terms. Most of all, I wrote it to remind myself that strategy is execution.
Strategy Is . . .
Strategy is many things: plan, pattern, position, ploy and perspective. As plan, strategy relates how we intend realizing our goals. As pattern, strategy is the "rhyme and reason" that emerges in the course of making the endless decisions that reconcile the reality we encounter with the aims we hold dear. As position, strategy is the stance we take: take the high ground, be the low-cost provider, compete on the basis of value, price to what the market will bear, match or beat the price offered by any competitor, let no threat go unmet. As ploy, strategy is a ruse, it relies on secrecy and deception: "Let not thy left hand know what thy right hand doeth." As perspective, strategy is part vantage point and part the view from that vantage point, particularly the way this view shapes and guides decisions and actions.
Strategy is ubiquitous. It can be found at the highest levels of corporate, governmental, military and organizational endeavor and in small, medium and large units. It is used to define the basis for competition and it can give rise to collaboration and cooperation. It can even be found guiding and explaining individual initiative. It is everywhere.
Strategy is an abstraction, a construct. It has no concrete form or substance. At best it can be communicated in words and diagrams. But, just as "the map is not the territory," the words and diagrams used to communicate strategy are not the strategy they convey.
Strategy is the art of the general. It is broad, long range and far reaching. In part, it is about the preparations made before battle, before the enemy is engaged. But it is also about avoiding battle and making combat unnecessary. It is as much about destroying the enemys will to fight as it is about destroying the enemy in a fight. If that sounds too militaristic for you, consider the business parallel: a firm that raises such formidable barriers to entry that would-be competitors throw up their hands and walk away. In short, destroying the will to compete differs little from destroying the will to fight.
Strategy is a general plan of attack, an approach to a problem, the first step in linking the means or resources at our disposal with the ends or results we hold in view. Tactics, of course, is the second step. Strategy is concerned with deploying resources and tactics is concerned with employing them. Without some goal, some end in view, there can be no strategy and tactics will consist of aimless flailing aboutaction for the sake of action. Strategy, then, is relative, which is to say that it exists only in relation to some goal, end or objective. If someone asks you, "What is your strategy?" be sure to reply, "In relation to what?"
Strategy is direction and destination. At one and the same time strategy says, "We are headed there by this path." Yet, as noted earlier, it is also ruse and deception; that is, our strategy takes us down a path with many branches and only we know our destination and the choices we will make as we are confronted with them. In short, strategy is a way of confounding our enemies or, in less warlike terms, our competitors.
Strategy is a set of decisions made. What business are we in? What products and services will we offer? To whom? At what prices? On what terms? Against which competitors? On what basis will we compete?
Strategy is Execution
Strategy is getting it right and doing it right. On the one hand, we have to pick the right course of action. On the other hand, once chosen, we have to carry it out properly. The interplay of our strategy and its execution yields the consultants dream a 2 x 2 matrix (see Figure 1).
Figure 1 - Strategy and Execution
If our strategy and its execution are both flawed, the effort is "doomed from the beginning." Our chances of success are zero, nil, nada, zilch.
If our strategy is sound but its execution is flawed, we are guilty of muffing it. We have what is commonly known as "a botched job." The real danger here is that we will be quick to blame an otherwise sound strategy. The strategy will be condemned and a new one, probably of lesser quality, will be sought out. A series of events in which an otherwise sound strategy is botched during execution can result in a series of shifts to increasingly inadequate strategies, leading to a downward spiral in the level of the organizations performance.
An odd situation arises when our strategy is flawed but we execute it flawlessly. In this case, we are doing extremely well something we shouldnt be doing at all. When this is the case, we are "flirting with disaster." We run the risk of shooting ourselves in the foot. For example, an organization with little in the way of competition and believing its products to be seriously under-priced in relation to their value, might elect to raise prices as a way of testing price sensitivity only to discover that very strong price sensitivity was there all along. The result is a sudden and unexpected loss in volume and revenue.
Only when our strategy and its execution are sound do we stand a pretty good chance of success. Even then success is not guaranteed. If our competitors have better strategies and carry them out with more dispatch, diligence and dedication, we will lose the battle of business. So, even if we get the strategy right and even if we carry it out efficiently and effectively, all we can really say is that the odds are in our favor, that we have at least "a pretty good chance."
The little matrix in Figure 1 drives home the importance of making certain that the right strategy is selected and that it is properly carried out. Three out of four possibilities lead directly to failure of one kind or another. Only one of the four possibilities holds forth any hope at all and it hinges on a sound strategy coupled with sound execution doing the right thing right. You've heard of WYSIWIG - What You SEE Is What You Get. Well, when it comes to strategy, the term is WYDIWYG - What You DO Is What You Get.
Strategy is . . . well, strategy is everything. Strategy is timing, then, because, as the comedians tell us, timing is everything. When the time is right, we use the word "opportune" and thus imply the existence of opportunity. This is how intention reconciles itself with reality and how tactics shape strategy. As Tom Peters once said, "Execution is strategy." Algebraically speaking, that means strategy is execution. In much simpler terms, we adapt to changing circumstances. So does strategy.
There are literally dozens of references regarding strategy, strategic thinking and and strategic planning. See, for example, the bibliography elsewhere on this web site. However, two sources are most relevant to this paper.
This page last updated on June 24, 2015